Managing your hybrid workforce consisting of humans, robots, and AI


Jane Youdell

Head of Partnerships, Enate

A growing number of organisations are managing a hybrid workforce of humans, RPA bots and AI-technology all working together. Managing the end to end processes performed by multiple resources can be challenging, and that’s where service orchestration steps in. Enate helps organisations to manage their combined human and digital workforce through their service orchestration platform. Enate orchestrates work, so the right task goes to the right resource at the right time for simplified end-to-end processes. It makes human workers more productive while enabling a faster, lower-risk path to automation.

Jane Youdell is the Head of Partnerships at Enate. Jane is an automation and RPA industry expert and has over 15 years of experience in outsourcing and financial services. Formerly Chief Operating Officer at an automation consultancy firm, Genfour, Jane has also previously worked at Accenture as a Senior Manager specializing in automation. As Head of Partnerships and Channel at Enate, Jane helps customers across Enate’s portfolio of technology and implementation partnerships to solve their business challenges with Enate alongside other best-in-class products across the industry.

Key takeaways from webinar will include:

  • What is a Service Orchestration Platform and why is it relevant?
  • When is Service Orchestration needed and when not?
  • How can Service Orchestration help you scale?
  • Demo, an example of Enate (managing robots, humans, and AI)

Watch the recorded webinar:

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